Sundram Fasteners Limited (“We”, “Us”, “Our”) is committed to respecting the privacy of every individual/entity who shares information or data with Sundram Fasteners Limited. We strive to take due care and protection of your information (“User”). We adhere to various laws governing privacy, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000, and the rules made thereunder. This Privacy Policy (“Policy”) applies to the collection, storage, processing, disclosure, use, transfer and sharing of your information as per the abovementioned laws, particularly when you use the website and/or mobile application (“Application”) of Sundram Fasteners Limited for any information or purchase of products or availing of services (“Services”).
The terms ‘You’ or ‘Your’ refer to you as the User (registered or unregistered) of the Application and/or Services, and the terms ‘We’, ‘Us’, and ‘Our’ refer to Sundram Fasteners Limited.
1. Collection of Data/Information and the Purpose
We generally collect information regarding tax registration numbers (both direct and indirect taxes), industry registration numbers, statutory registration numbers, mobile numbers of your executives for the following purposes:
2. Modes of Collection of Information
We collect publicly available information from websites, third-party customer database service providers, industrial exhibitions, expos, and directories. We also collect information through email and our website via the enquiry form from customers who visit the website and voluntarily provide details.
Generally, we collect the information in the following modes:
3. Your Consent
By choosing the “Accept” option on the Application/Website and thereafter or by providing us your information during the course of purchasing our products or availing of our services, you consent to the collection, storage, processing, disclosure, and transfer of your information in accordance with the provisions of this Privacy Policy and any amendments to it.
You acknowledge that you have provided your information freely and with a full understanding of how it will be used. You also consent that the collection, storage, processing, disclosure, and transfer of any information will not cause any wrongful loss to you if done in accordance with this Privacy Policy. If you provide any wrongful information, we shall not be liable for any loss resulting from it.
4. Sharing of Your Information/Transfer of Information
We may share your information for the following purposes:
We do not share your data/information with third parties except in the instances mentioned above.
Transfer of Information
Once you have consented to share your information with us, you authorize us to exchange, transfer, share, or part with your information across borders and from your country to any other countries globally with our cloud service provider, affiliates, agents, third-party service providers, partners, banks, financial institutions, or any other persons for the purposes specified under this Policy or as required by applicable law.
You acknowledge that some countries where we may transfer your information may not have data protection laws as stringent as those in your country. However, when we transfer your information, we will place contractual obligations on the transferee to adhere to this Privacy Policy.
5. Your Right to Access Your Information
You may access the information shared by you with us by writing to us via email at the designated address. You may also share additional information with us or modify your data as required.
6. Your Right to Modify Your Information and Withdraw Consent
If you wish to modify or rectify the information you have provided to avail of services, you may send the changes/corrections to us along with supporting documents if necessary. Upon receipt of the same, we will make reasonable efforts to make the changes within a reasonable period.
If at any point you wish to withdraw your consent, you may do so by emailing us. However, once you withdraw your consent, we may restrict you from purchasing products or using services and/or fulfill the purposes for which the information was collected.
7. Changes to the Privacy Policy
We reserve the right to change this Privacy Policy from time to time. We will not reduce your rights under this Policy without your explicit consent. We will indicate the date when changes are made and offer access to archived versions for review. If changes are significant, we will provide a more prominent notice.
8. Use of Cookies
We may store temporary or permanent ‘cookies’ on your computer. You can erase or block these cookies from your computer. You can configure your browser to alert you when we attempt to send a cookie, with an option to accept or refuse. If you block cookies, you may be unable to use certain features of the website.
9. Safeguards & Security
We have adopted reasonable security practices and procedures to ensure that your information is secure. We restrict access to your information to employees, agents, third-party service providers, partners, and agencies on a need-to-know basis. However, the internet is not 100% secure, and we cannot provide absolute assurance regarding the security of your information.
10. Third-Party References and Links
We may provide references to third-party websites or include third-party links, but we are not responsible for the content, terms of use, privacy policies, or practices of such third-party sites.
11. Compliance with Laws
You are not allowed to purchase our products or use our services if the terms of this Privacy Policy are not in accordance with the applicable laws of your country
12. Term of Storage of Personal Information
We will store your information for at least three years from the last use or purchase of our products/services or as required by law, whichever is longer.
13. Grievance Officer
If you have any concerns or grievances regarding the processing of your information, please write to our Grievance Officer at the designated email address. Our officer will attempt to resolve your issues in a timely manner.